https://community.lumivero.com/s/question/0D5Jw00000dRT7iKAG/faqshelp-what-is-the-cancellation-policy-for-american-flightliveagent?language=en_US
https://meritforcustomers.microsoftcrmportals.com/forums/general-discussion/e84d4dd3-cd8c-ef11-9442-000d3ae6628a