https://patch.com/california/unioncity/calendar/event/20250224/57942ab7-6574-475a-9347-49ca2386581b/are-copa-airlines-tickets-transferable
https://sangamhelpdesk.microsoftcrmportals.com/forums/general-discussion/fd9ec849-e1f1-ef11-a4dd-6045bd47c434